Elia Bracci

Senior DevOps / Platform Engineer at Hootsuite

Elia
Bracci

I build agentic AI tooling for SRE and CI/CD: autonomous incident investigation, zero-touch PR review, governed internal assistants. It runs on Kubernetes and AWS infrastructure that is not allowed to go down.

eliabracci12@gmail.com Download CV
Based in
Bellaria Igea Marina, Italy
Since
2018 in production
Languages
Italian, English, French

Now

Three things currently take most of my time at Hootsuite.

An agentic SRE platform, running in production

An extensible agent platform spanning 6 Kubernetes environments that triggers its own incident investigations and CI triage. 10+ MCP servers feed it real-time execution context, so it reasons about what is actually happening in the cluster rather than about a stale runbook. It measurably moved both MTTD and MTTR.

  • Go
  • Python
  • MCP
  • LLM gateway
  • Kubernetes

AI inside the SDLC

Autonomous agents in the delivery path: zero-touch PR approvals for infrastructure changes and automated code analysis, which removed a standing queue of manual review.

A governed internal assistant

A company-wide assistant built with Legal and Security rather than around them: secure self-service for hundreds of engineers in Slack, under real compliance constraints.

Track record

Platform and product engineering since 2018.

  1. 2024 – now Current

    Senior DevOps / Platform Engineer Hootsuite

    • Designed and scaled the agentic SRE platform across 6 Kubernetes environments, with 10+ MCP servers for execution context.
    • Zero-downtime migrations: 20+ services onto EKS Pod Identity, Istio → Traefik across 4 production clusters, and a major Karpenter upgrade across 6.
    • Cut MTTR by 40% with custom Prometheus exporters, unified Grafana dashboards and automated log correlation.
    • Cluster-wide VPA/HPA policies, and CI/CD pipelines with parallel execution and automated rollback.
    • Kubernetes
    • AWS
    • Karpenter
    • Terraform
    • Atlantis
    • Jenkins
    • ArgoCD
    • Prometheus
    • Grafana
  2. 2022 – 2024

    SDE → Senior Software Engineer II Sumo Logic

    • GitOps delivery on AWS with Jenkins, ArgoCD and Helm; deployment frequency up 60%.
    • A centralised Terraform/Terragrunt framework covering 15+ environments, which ended manual provisioning and config drift.
    • Stress and performance testing that drove a 20% cut in monthly AWS spend at 99.99% uptime.
    • Go
    • Python
    • Scala
    • Terragrunt
    • Helm
    • ArgoCD
  3. 2021 – 2022

    Software Developer CINECA

    • Full-stack REST applications serving 15,000+ daily users.
    • Java/Spring microservices on Red Hat OpenShift, carved out of a monolith.
    • Jenkins pipelines that raised release velocity 40% and standardised delivery across the team.
    • Java
    • Spring
    • OpenShift
    • Node.js
    • OracleDB
  4. 2018 – 2020

    Software Engineer CM Sistemi Informatici

    • RESTful IoT and enterprise web applications in Java/Spring, with React, Node.js and Android clients; kept CRM/ERP and legacy PHP and Django stacks alive alongside.
    • Java
    • Spring
    • React
    • IoT
    • Docker

Stack

Where the weight sits, roughly in proportion to how much I use it.

  • AI / LLM engineering
  • Kubernetes
  • Terraform / IaC
  • CI/CD (Jenkins)
  • Python / Go / Java
  • AWS
  • Observability

Education

MSc, Engineering and Computer Science
2017–2020 · Università di Bologna

BSc, Engineering and Computer Science
2014–2017 · Università di Bologna

Also on file

DevOps Foundations · GDPR compliance · Agile development & testing · Tosca testing

Off the clock

Soccer, sailing, and motorsports, which is where this page gets its instrument panel from.

Let's talk.

Open to conversations about platform engineering, SRE, and putting agents to work on infrastructure. The fastest route is email.